Returns & Exchanges
At Alp N Rock, we stand behind the craftsmanship of our premium mountain-inspired apparel and want you to be completely satisfied with your purchase. We offer a 30-day return and exchange window for all unworn items in their original condition with tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to download and print your prepaid shipping label, or select a QR code for a printer-less drop-off experience.
Package Your Items
Securely pack your items in their original packaging, ensuring all original hangtags and labels remain attached to the garments.
Ship and Track
Drop off your package at the designated carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing