Frequently Asked Questions
Everything you need to know about our premium alpine-inspired apparel.
What is the standard shipping timeframe for orders?
We offer standard shipping which typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for those who need their mountain-ready gear sooner.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as Final Sale are not eligible for return.
How should I care for my Alp N Rock garments?
To maintain the integrity of our high-quality fabrics and intricate embroidery, we recommend machine washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions can be found on the inner label of each piece.
Do you offer international shipping?
Yes, we ship to select international destinations. Shipping costs and delivery timelines are calculated at checkout based on your location and local customs regulations.
How do I determine my correct size?
Our clothing is designed with a tailored, athletic fit. We recommend consulting our detailed Size Guide, located on each product page, to find your perfect measurements.
Are your products ethically manufactured?
Sustainability and ethical production are core to our brand. We partner with fair-trade certified factories and utilize eco-conscious materials, such as organic cotton and recycled polyester, whenever possible.